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Our refund and returns policy applies for a period of 30 days from the date of purchase. If 30 days have elapsed since your purchase, unfortunately, we cannot offer you a full refund or exchange.
To be eligible for a return, your digital item must be unused and in the same condition as you received it. It must also be in the original packaging
Certain types of goods are exempt from being returned. These include perishable goods such as food, flowers, newspapers, or magazines. Additionally, we do not accept returns for digital products, as well as intimate or sanitary goods, hazardous materials, or flammable liquids or gases
Non-returnable items include:
To complete your return, we require a receipt or proof of purchase.
Please refrain from sending your purchase back to the manufacturer.
There are instances where only partial refunds are granted, such as:
Items with obvious signs of use
Digital products that have been downloaded
Any item not in its original condition or damaged for reasons not due to our error
Items returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at